Cancellation Policy

Order Cancellation

At [Ballsgiftshop], we understand that sometimes plans change and you may need to cancel an order. Our cancellation policy is designed to be as flexible as possible while ensuring timely processing of orders.

How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed and shipped.

Cancellation Requests

To request a cancellation, please contact our customer service team:

Email: [store_email]

Please include your order number and the reason for cancellation in your request.

Cancellation Timeframe

If you want to cancel your order within 24 hours after placing the order, we will cancel it and issue a full refund.

Custom Orders

Custom-made products are non-cancellable once the production process has begun. Please ensure all details are correct before finalizing your custom order.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days to the original payment method used at the time of purchase.

Contact Us

If you have any questions about our cancellation policy, please contact us:

Email: [email protected]

Address: 11675 San Vicente Blvd, Los Angeles, CA 90049, USA

Thank you for shopping with [Ballsgiftshop]. We appreciate your business and are here to assist you with any concerns.